First they shipped really fast, I got it to Europe in about a week. Works with our electricity as stated and had the SE plug. Came in full original packaging unopened. Included both English and Japanese instructions that we clear and easy to understand with pictures.
I was super happy when I unboxed it. It's adorable, perfect single person size and just what I needed. I've used a few times now and it has cooked the rice perfect every time, even when I forgot to soak the rice. Tastes just like when I lived in Japan with a fraction of the effort.
I highly recommend this to anyone looking for a 1-3 person rice cooker to be used in Europe. I also recommend from this shop because they were quick to respond and ship. Hope this helps!