It was my first experience shopping in Rakuten and YUMEKABAN. I admit that the service was a high class: the Shop answered to all my questions by e-mail fast and the delivery was very-very fast: Nov.26th - Dec.5th to Moscow!Randoseru was packed in a gift box (inside the parcel box) - thank you! Randoseru(black one with bows) is beautiful! I'm very happy with this purchase!