I received an opened product with the serial/batch numbers intentionally erased, making it impossible to verify the expiry date. The QR code on the box is also covered with marker, so the product cannot be authenticated.
I paid a high price for a luxury item (\9,500 for 50ml) and received a dirty, tampered product that I cannot trust to use. This is unacceptable.
Please arrange an immediate return and full refund.