I just got to give the good to my friend few weeks ago. She opened it, and the product was really good! It's soft and no damage also. She used it immediately. The packaging was good too when I received it at home. I was just confused about the net payment thing (ehich I had chosen so I can pay in a convenience store), I emailed them and they responded quickly too. I am impressed with that. Anyways, I will probably order another product next time :)