Shop did not respond to my follow up. They cancelled my purchase and did not inform nor email me.
注文日:2018/11/09
ショップからのコメント
2018/11/20
Thank you for shopping at RINKAN.
We apologize for having caused you an unpleasant feeling about this order.
When we received a request for payment from you
we immediately sent the payment link again.
Our payment deadline is one week.
We canceled the order after contacting you, because we could not confirm payment within the due date
.
However, we were sorry if our contact was misinterpreted or we were unable to grasp your request.
We apologize again.
When there is something you do not know or do not understand, we can respond if you feel free to contact us.
We will make every effort to respond more to customer requests in the future.
Please feel free to direct any questions or help.
Thank you.