メールから頂いたクーポンを使いたくて今回購入をしたかったが 最後に支払いページが大変混み合って間違えてクーポンなしで支払いました。すぐにキャンセルのオプションもなく、カスタマーサービスのメールを送りましたが 返事もまた来なくて 直接郵送されました。せっかくいい商品なのに 今後購入したくなくなります。
I came to shop at the store this time as wanted to apply the coupon I received via email but had difficulty finding where to apply the coupon in the first place. When I realized it did not automatically apply the coupon when I made the purchase, I wanted to immediately cancel but they did not even have a simple cancel button for mistaken orders. It took me a long time to find the customer service email but to my disappointment, not only did I not receive any emails back but they had shipped the products. The only other option was to call directly to cancel the order which seems very inconvenient for such an expensive product. It discouraged me to make any purchase from this store in the future.