I was very happy to receive my new piece of luggage. It arrived quickly. When it first arrived, it had a strange smell, but after airing it outside, it went away. It is a very pretty color. The wheels slide nicely on most surfaces in all directions. There is a lot of room inside, and because of the netting, the contents barely move around. The suitcase does get a lot of scratches and scuff marks though. Overall, I'm quite pleased. It is the perfect size for 20kg.