This was a great service for a great price! Most Pocket Wifi deals run from $70 - $150, so this was an amazing deal. The delivery came directly to the place I was staying, even though the instructions provided were a little vague. The instructions were all in kanji, so to turn it on just fully charge it then hold the power on button (while the device isn't charging). The Pocket Wifi worked well throughout the areas I went to in Japan (Tokyo, Osaka, Kyoto, Kobe, Sendai, Chichibu, etc.). The only thing to be careful of is that the battery may only last for 7-8 hours, so be sure to bring a portable charger with you. Other than that, it worked well even in areas I thought it wouldn't work (underground, in large parks, etc.). I will definitely rent from here again when I go to Japan again!