I already owned many pairs of Belle & Sofa shoes, and thought it might be nice to add this to my collection. I usually wear 23.5 but found 23.5 was too large for this style, so I requested for an exchange. Although there was some misunderstanding during the process, the staff of Belle was very helpful and problem was solved quickly (super grateful since I only stayed in Japan for a short period of time and had the shoes shipped to the hotel I stayed at)
The boots are super cute, warm and comfortable, just as all the other sofa shoes. I recommend choosing a size smaller than what you usually wear unless you wear really thick socks and want to use the insole covers together with the socks.