Generally i'm quite happy with the pants I ordered. They're one of my favourite khaki brands and styles and overall it's hard to find. I'm so happy with the order which arrived within 5 working days in great condition. I live in Hong Kong and I only speak English, so the Rakuten Global website was perfect. I also received an email when I ordered the item and I received an email when the item was shipped and delivered. I definitely would order from this Rakuten Global shop again!